Terms and Conditions

Website Terms & Conditions of Use

These Terms & Conditions govern your use of this website and constitute the User Agreement between yourself and Inside Out Company Limited (C48222). By using, viewing, transmitting, caching, storing and/or otherwise utilising this website, including the services or functions offered hereon and/or the contents and information on this website, you are hereby agreeing to each and all of the terms and conditions of use set forth below without revision or modification, and waive any right to claim ambiguity or error on this User Agreement. It is important to remind both periodic and continued users of this website, that there may be amendments, revisions or updating of the terms and conditions of this User Agreement at any time and without prior notice to you, and your continued use of the website shall be conditioned upon the terms and conditions in force at the time of your use. Periodic or continued users of this website are reminded that website usage following the posting of changes, updating or amendments to this User Agreement from to time shall imply that such changes or amendments are accepted by you. You should thus carefully review the terms and conditions of this User Agreement each time you use this website.

Should you not agree to each and every term and condition set out herein, you are asked to immediately refrain from using this website.

1.    Our Details

This website is operated by Inside Out Company Limited, a company registered in Malta with Company Registration No C48222 (hereafter referred to as the “Company”). The Company’s registered office is Inside Out Design Finishes, Block D, Ground Floor, Blue Harbour Mansions, Ta’ Xbiex Sea Front, Ta’ Xbiex. We may be contacted on Telephone Number ( 356) 27223323, or via Email on info@insideoutmalta.com

2.    Privacy Policy

We are committed to protecting our visitor’s privacy and we will not collect any personal information about you as a visitor unless you provide it voluntarily. Any personal information you communicate to us is kept by the Company in accordance with the Data Protection Act, 2001 (Chapter 440 of the Laws of Malta).

3.    The Data Protection Act 2001

Since the introduction of the Data Protection Act, 2001 (Chapter 440 of the Laws of Malta) into our law the Company has a legal duty to respect and protect any personal information we collect from you and we will abide by such duty. We take the necessary safeguards to prevent unauthorised access and will not pass on details collected from you as a visitor to any third party or entity unless you give us your consent to do so, or unless the Company is compelled to do so by Law or any court, tribunal or authority.

4.    Links to other Websites

Our Website may contain hyperlinks to other websites. When such websites are administered and operated by the Company then the Terms & Conditions & Privacy Policy documented in the relative website will be applicable. Where such websites are operated by third parties, then you will be subject to the Terms & Conditions and Privacy Policy of the website in question. In these cases, the Company is in no way responsible for the content of the websites so operated by third parties and will not be responsible for the accuracy of opinions expressed in such websites and such websites are not monitored or checked by us for accuracy or completeness. The inclusion of any linked site on our website does not imply or constitute approval or endorsement of the linked site by us. If you decide to leave our website to access these third party sites, you do so at your own sole risk.

5.    Links to this website 

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out herein will apply to your use of this website by linking to it.

6.    Restrictions of Use

As a condition of the use of this website, you agree that you shall not use our website for any purpose that is unlawful or prohibited by or inconsistent with this User Agreement. You must not use the website in any way that would cause it to be interrupted or tempered with in any way. You must not use the website for fraudulent purposes or to use or reuse any material that is illegal.

By using this website you represent and warrant that you have legal capacity to enter into this User Agreement and to use our website in accordance with the terms and conditions of this User Agreement. You do not, by using the website, acquire any ownership or other rights to any content or other materials contained on or accessible through the website.

You agree that you will not use any device, software or other instrument to interfere or attempt to interfere with the proper working of our website, and that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. In addition, you agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our web-pages or the content contained herein, without the prior written consent from an authorised representative of the Company (such consent is deemed given for standard search engine technology employed by internet search websites to direct internet users to this website).

This website may provide you with the ability to use user names, passwords, or other codes or devices to gain access to restricted portions of this website (“access codes”). The content contained in such restricted areas is confidential to the Company, and is provided to you for your sole use only. Access codes are non-transferable, and the Company reserves the right to prohibit and/or suspend the use of such access codes on your behalf by third parties at the Company’s sole discretion, and/or where we determine that such use interferes with our website's operation. You accept responsibility to every action performed under your account and password. If in any case you have any reason to believe that your password has become known to anyone else, you are to contact us immediately. Please ensure that all details you provide us with via your account are correct and complete. You can access and update most of the information in your account available on the website.

The Company reserves the right to terminate accounts, refuse access to its website and to decline orders.

7. Exclusions and Limitations

The information on this website is provided on an “as is” basis. To the fullest extent permitted by law, the Company:

·       excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and

·       excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

8. Availability of Service

Unless otherwise stated, the services featured on this website are only available within Malta, or in relation to postings from Malta. All advertising is intended solely for the Maltese market.

9. Access to the website

We will do our utmost to ensure the availability of the website, that it will not be interrupted and that any transmissions will be error-free. However, this is not always guaranteed, and the Company does not warrant that the service from this website will be uninterrupted, timely or error free.

Access to the website could sometimes be suspended or restricted to allow for site maintenance or repairs, however we will do our utmost to limit the frequency and duration of any such suspensions or restrictions.

The Company shall not be held liable for failure to communicate with you due to any failure on behalf of service providers and electronic communications providers or faults in their networks and equipment.

You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this website. By using this service you thereby indemnify the Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

10. License to website Access

The website gives you a limited license to access and personally use the website, but not to download (except page caching) or modify it; make commercial use of the website and its contents; collect and/or use product listings, descriptions and prices; or derivative use of the website or its contents.

11. Pricing

All prices shown on the website are priced in Euro and are inclusive of VAT unless stated otherwise.

Whilst we always try to ensure that all our prices on the website are accurate, genuine mispricing can occur. In this event, we are not required to sell the goods to you at the price shown. Upon discovering an error in the price of any purchased good, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or else cancelling it. If we are not able to contact you within ten (10) days, we will regard your order as cancelled. If cancelled and you would have already paid for your item, you will receive a full refund.

Prices on the website can change frequently and could also be affected on all unpaid goods in your shopping cart. Therefore, it is your sole responsibility to check the prices of the products in your shopping cart regularly.

12. Product Availability

The website provides an indication of whether any product is available or not, however confirmation of availability will be done after we view your order. We will do our utmost to provide you with the product of your choice. However, due to unforeseen circumstances, some items might become unavailable after you have placed an order. If this unexpected circumstance occurs, and any or all of the products you ordered turn out to be unavailable, we will inform you immediately.

13. Payment Security and Payment Methods

Paypal is the secure method of payment that the website uses. Paypal is an approved system. The Company does not collect your credit card details, however they are processed by Paypal on their highly secure servers.

The Company accepts the following online payment methods:

-       Local BOV Cards;

-       Any VISA card; and

-       Any MASTERCARD card.

You are solely responsible to: (a) provide correct details to the Company for the purpose of ordering goods from the website; and (b) to ensure that the debit/credit card you are using is your own; and (c) that there are enough funds to cover the cost of the good/s ordered.

Your credit card may be debited in our name before the contract of sale is in force between us. The taking of payment from your credit card does not indicate acceptance of sale by us. If your order is ultimately rejected, a full refund will be made immediately.

14. Our Contract

The display of products for sale on the website should only be considered as an invitation to sell by the Company. Once you place an order on the website you are making an offer to purchase goods on the site. We will thereafter send you an email confirming receipt together with details of the order. The receipt and the details of the order are not tantamount to an acceptance of the sale by us. The sale of goods is binding, and the contract of sale is in force between us, once you receive a subsequent confirmation of acceptance from us when your order has been processed. We will then despatch your order and send a despatch confirmation email. Any products in your order that are not in the despatch confirmation email do not form part of our contract. This would only be the case when part of your order would not be available in stock.

15. Delivery

Delivery of goods purchased from the website is free for standard delivery to Malta. Express delivery might be offered for an extra charge for certain products, as shown on the website. Please note that we do not deliver to addresses outside of Malta. Deliveries outside of Malta are subject to a delivery charge. For the purposes of this agreement Malta does not include the island of Gozo (and thus deliveries to Gozo are also subject to a charge).

Delivery time: Our delivery times shall be between 8am and 5pm on week days.

Standard, free delivery is expected to take up to fifteen (15) days from confirmation of order. However, you should note that your order may be delayed due to unforeseen circumstances. We will inform you immediately in such an event. We are not liable to you for any delay in the delivery of products ordered, especially in the cases where the delay is due to any event outside our reasonable control.

All deliveries require an adult’s signature and presentation of identity card or equivalent identification document.                

Upon delivery, you should inspect the goods and, where applicable, report any loss or damage to us immediately. In respect of any damage to goods reported to us after delivery we shall require proof from you that the goods were damaged before receipt by you. 

We will not be held responsible if you give us an incomplete delivery address. We will not be held responsible for failure to deliver if you are not available when the courier arrives at the place of delivery. In this event, the courier will leave a note to the effect that we will retain the goods for up to three (3) days where you will be able to arrange for a new delivery date. Upon expiry of this period of time, if no arrangement is made for such delivery, you will need to collect your purchases from our outlet during shop hours.                    

16. Warranty

All products have a manufacturer’s warranty. Subject to any mandatory provisions of law, the products manufacturer will define this warranty period.

17. Gift Vouchers

The website gift vouchers can only be redeemed on products listed on the website, subject to the following:

  1. Gift vouchers would have an expiration date and must be redeemed within the given expiration date; and
  2. Only one gift voucher can be redeemed per order.

18. Photographs

All photographs are protected by copyright and other intellectual property laws and consequently you may not copy, reproduce or retransmit these photographs, in whole or in part, in any manner, without the prior written consent of the Company.

19. Copyright Notice

Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website, including the Company’s logo. Furthermore, the brand names and specific services of the Company featured on this website are also subject to intellectual property rights. No part of this website or its content may be copied, redistributed, reproduced or used in any way without the prior written consent of the Company.

20. Electronic Communications

When visiting the website or sending us emails, you are communicating with us electronically. In return, we will communicate with you by email, by posting notices online, through our live support available on the website or by phone as necessary. You consent to communicate with us electronically and agree that all agreements, notices, disclosures and other electronic communications that we offer you, satisfy any legal requirement that such communications be in writing. Your statutory rights are not affected.

21. Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of the Company’s control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. 

22. Severability

If any term in these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction or by any competent authority, such term shall be severed from these Terms and Conditions without effect to the remaining Terms and Conditions, and the User Agreement shall continue to be valid and enforceable to the fullest extent permitted by the law.

23. Applicable Law & Jurisdiction

This is a Maltese website and is subject to the Laws of the Republic of Malta, and all disputes relating hereto are subject to the exclusive jurisdiction of the Courts of Malta.

However, in the event of a dispute, it is advisable that you first lodge a complaint with us on info@insideoutmalta.com and we will do our utmost to reach an amicable settlement with you within a reasonable time.


In Case Of Difficulty

In case of difficulty interpreting these Terms & Conditions you may contact us on Telephone Number ( 356) 27223323, or via Email on info@insideoutmalta.com


These terms and conditions form part of the User Agreement between the client and the Company. Your accessing of this website and/or undertaking of a purchase indicates your understanding, agreement to and acceptance, of the full Terms and Conditions contained herein.